Privacy Policy

At SwarmStack, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

We collect information you provide directly, including:

• Account Information: Name, email address, and password when you create an account
• Payment Information: Billing details processed securely through our payment providers
• Usage Data: Information about how you interact with our services, including API calls and VM usage
• Technical Data: IP addresses, browser type, device information, and logs

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns and trends
• Detect, investigate, and prevent fraudulent or unauthorized activity

3. Data Storage and Security

Your data is stored on secure servers with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4. AI Agent Data

Code and data processed by AI agents within your SwarmStack VMs remains yours. We do not access, use, or train on your agent outputs unless explicitly required for troubleshooting at your request.

5. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Third parties that help us operate our platform (hosting, analytics, payment processing)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookie preferences through your browser settings.

7. Your Rights

Depending on your location, you may have rights to:

• Access and receive a copy of your personal data
• Rectify inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this policy.

10. Children's Privacy

SwarmStack is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the platform.

12. Contact Us

For privacy-related inquiries, contact us at privacy@swarmstack.net.